Yeah, we give lots of fucks about your feedback. We wanna know how we're doing every. damn. day. because it's that important to us. In fact, it's a metric that is closely watched because it measures not only how the gym is performing, but also how good our coaches are delivering awesome workouts to you. We don't have a suggestion box at the gym, but we do have one right on your phone: the Mindbody App.
After each workout, your app allows you to review your workout and your coach. Kinda like how you review your uber driver. You can give us 5 hearts and/or leave comments. You don't have to leave comments, but I'm not gonna lie...our coaches really dig them. The reviews aren't anonymous because if we ever really fuck things up, we want to be able to reach out to that person and fix it. Don't worry about hurting our feelings if you don't dig your workout. We grown.
I made a little video to show you exactly where to go on the app to review. Check it: